Lady left in ‘excruciating pain’ after consuming from soiled cup at TUI lodge

Aug 04, 2023 at 11:02 PM
Lady left in ‘excruciating pain’ after consuming from soiled cup at TUI lodge

A British girl claimed she was left in “excruciating pain” after consuming water from soiled plastic glasses that led to a lip an infection throughout a TUI vacation in a “hotel from hell”. Sandra Mason, 58, shared her horror expertise after discovering out about different {couples}’ keep on the Riu Republica within the Dominican Republic as a “horror movie”. 

The vacationers advised how they noticed {couples} have intercourse and defecate within the pool, dodged vomit and watched medicine offered overtly.

The guests additionally moaned about inexperienced mouldy mattresses on the lodge in Punta Cana. 

Police employee Sandra from Liverpool and her husband Neil, 53, advised The Mirror, the lodge was so filthy she needed to search medical assist for contaminated lips.

Sandra and Neil Mason flew out on July 13 and had been “horrified” by what they noticed. 

Neil advised Mirror how he’d needed to warn an English lady her drink had been spiked.

He stated: “I saw this lad drop a pill in this young girl’s drink. I walked over and picked the drink up and tipped it out.

“I went to security and they just walked away, it was horrendous. 

“We complained to TUI but heard nothing back. It was full of Americans aged 18 or 19 getting hammered for three days and then going home. 

“They don’t give a monkeys about anyone else. It was crazy with people going down corridors banging on our door with ghetto blasters at 3am.”

Sandra, who was taken on vacation by Neil to have fun the tip of three years of most cancers remedy, stated: “It was the worst holiday of my whole life. They called one of the pools ‘Bano’ – which is Spanish for toilet. 

“We were warned not to go in that pool. It was a total and utter nightmare and TUI should not send anybody there, it’s a disgrace. 

“My husband was even offered sex and drugs when I went to the toilet!”

Another Brit, Alan Stevens, 50 an NHS employee stated he was supplied simply £200 in vouchers and counselling to compensate for his £3,000 17-day TUI journey to the “hell” lodge.

He stated: “This was 100% the worst vacation we have ever been on. My spouse and I’ve been travelling collectively for 21 years and now we have by no means recognized something prefer it… On our second day somebody was having intercourse within the pool within the daytime. You may see the actions and the trunks down however they didn’t care.”

TUI, who’ve additionally now been approached concerning the Masons journey, stated: “We are sorry to hear of Mr Stevens’s experience during his stay at the Riu Republica Hotel. At TUI, we strive to make travelling with us a smooth experience from start to finish, but unfortunately on this occasion, and largely due to factors outside of our control, we did not meet our usually high standards.

“Our team has been in contact with Mr Stevens and he was offered a gift voucher as a gesture of goodwill, as well as counselling from CCP (Centre for Crisis Psychology), but unfortunately this was declined.”