EasyJet summer time cancellations – what are your rights in case your flight is cancelled?

EasyJet has cancelled 1,700 flights in the course of the peak summer time vacation season.

The cancellations will affect about 180,000 customers between July and September.

If you are unfortunate sufficient to be certainly one of them, here is what it is advisable find out about your proper to be rebooked or refunded.

How will I do know if my flight has been cancelled?

People whose flights are affected will probably be contacted by EasyJet – so when you do not hear something, you need not fear.

You may examine your reserving by logging on to the EasyJet web site.

My flight has been cancelled – will I nonetheless have the ability to go on vacation?

Yes, the airline is obliged to supply help to rebook. This might contain rebooking you themselves, or reimbursing you when you rebook with a unique airline.

EasyJet stated 95% of travellers will probably be rebooked on various flights, though that leaves 9,000 individuals who haven’t been rebooked.

All clients will probably be given the choice to rebook or obtain a refund, EasyJet stated. It has to do that by legislation.

What if I’m rebooked to journey on a unique day?

If EasyJet rebooks you on a unique day, you may refuse that and fly with one other airline on the unique day of your departure – at EasyJet’s expense.

This depends on different airways having seats out there.

Can I get a refund as a substitute?

Yes, you’re entitled to a full refund in case your flight has been cancelled.

If only one leg of a return journey is cancelled, you may ask for a refund for the entire journey.

Can I get compensation?

You could also be entitled to compensation in case your flight is cancelled lower than 14 days earlier than departure.

This will depend upon the timing of the choice flight you’re provided.

If it leaves and will get you to your vacation spot across the identical time, you will not get compensation.

But with below every week’s discover of cancellation, it might want to depart no multiple hour sooner than the unique time, and arrive lower than two hours after the deliberate touchdown.

For cancellations made with 7 to 14 days’ discover, the choice flight should go away not more than two hours sooner than the unique time and land lower than 4 hours after the unique time.

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Why have flights been cancelled?

EasyJet stated it had been compelled to behave in response to the impression of air traffic control strikes in Europe and the knock-on results of the closure of airspace because of the Russia-Ukraine war.

The airline is presenting this as a pre-emptive transfer – saying that by “consolidating” flights now it will likely be capable of keep away from last-minute cancellations.