Energy victory is within the can for Two by Two Brewing – The Crusader

Bold, punchy and vibrant – the premium beers produced by Two by Two Brewing, together with a blinding taproom, have gained legions of followers.

However its repeated efforts to kind out a current power invoice downside fell flat.

Getting a debt collector’s letter after that, regardless of having already paid, didn’t go down effectively with the Newcastle household agency both.

But now it’s cheers all spherical after the funds have been sorted out in a good method, with a particular toast to the craft brewer’s firm secretary Rod MacLeod, father of managing director Robert.

It was Rod who contacted Crusader to ask for assist after hitting a brick wall with power provider ScottishPower.

He had additionally contacted its assortment company LCS which had appropriately referred him again to the ability supplier.

Thanks to Rod’s immaculate record-keeping and timeline, attending to the underside of what had gone was a lot simpler for everybody concerned.

A mix of issues led to the dispute over £112 that surfaced as the corporate modified models and provider this yr.

The crux of the matter involved overpayment on its electrical energy account that was made in a communicatons overlap simply earlier than shifting, plus an estimated cost for fuel, regardless that Two by Two didn’t use fuel.

Rod was additionally sad with the late fee and debt referral expenses, asking: “How can these be right and reasonable when we have made a duplicate payment? I have done everything in my power to provide an explanation with evidence. My points seemed to have been looked at in isolation so getting continuity was difficult.”

Every penny counts for a small enterprise and other than equity, settling the matter was important for protecting the brewer’s accounts so as.

Since we highlighted the issue nonetheless, wires have been uncrossed and motion has been taken relating to the funds and the ultimate invoice.

Two by Two has obtained the excellent monies due, plus a £50 goodwill gesture. It has additionally been confirmed that no default notice has been positioned on the account.

When customers and companies obtain a debt demand that’s then dropped, it’s at all times important for them to examine their credit standing too to make sure there aren’t any opposed marks.

A spokesperson for ScottishPower stated: “We’re sorry for the inconvenience Mr McLeod has experienced.

“We have resolved the issue, closed his account and have made a goodwill payment in recognition.

“We appreciate his patience whilst we worked on a resolution.”

Crusader has obtained heat thanks from Two by Two.

We have been delighted to assist the brewery, whose cans and unit are a sight to behold, that includes standout Latin-style graphics as gorgeous as their seasonal beers, which have distinctive flavours showcasing hops from world wide.