Taylor Swift followers purchase £1,400 entrance row seats however find yourself three rows again

Taylor Swift followers are clamouring for tickets for her UK Eras tour, with demand so excessive the Cruel Summer singer introduced further tour dates. While programs are in place for UK followers, the US ticketing was lambasted by followers who struggled to entry tickets and noticed costs soar.

Two US followers who’ve remained nameless, managed to get tickets to see Taylor on the Raymond James Stadium in Tampa, Florida, USA on April 15.

The tickets had set them again £1,463.86 ($1,865.12) after they purchased them six months in the past.

The duo purchased what had been referred to as Front Row VIP seats, and on the day made their option to the entrance however found they had been really sat three rows again from the entrance.

They stated: “When we arrived at the stadium and to our seats at the end of the row, which were supposed to be front row at the end of the catwalk, we noticed row 9 was not front row.

“The promoter had prolonged row 7 and row 8. Row 7 was now the entrance row for our particular part.”

After paying so much for the tickets, both fans were disappointed at where they ended up.

They said: “After the price of the seats, subsequent charges, and insurance coverage, we paid roughly $1865.12 (£1,463.86) for each tickets. Our particular seats had been VIP as a result of they had been entrance row.”

When they looked into the ticketing, they said where they were sat actually cost significantly less.

They said: “The rows that may have been behind us have scattered VIP seats, so we’d have been capable of pay tons of much less if we had actually paid for third-row seats.”

Understandably they approached the organisers to see what had happened, only for them to blame it on Taylor Swift’s team.

The disappointed fans said: “They ended up telling us that it was the promoter’s fault and Taylor Swift’s workforce added them.

“There were cases at other venues where people were moved if their seats weren’t as described. This was not the case for us and there were no accommodations made.

“We requested a lady within the prolonged row eight how she was capable of get tickets, she stated she had purchased them the day of the live performance for $1.2k off of Seat Geek.

“We have no idea how Seat Geek was able to sell tickets that were not available for presale when we originally purchased ours.

“There was a person sitting in entrance of us who exclaimed how stunned he was that he was capable of snag tickets so shut on the day of the live performance.”

Angry at the turn of events, after the show they contacted the ticket provider but were told there was nothing to be done.

They also notified the Better Business Bureau to help with claiming their money back by contacting the ticket provider and Taylor Swift’s team on their behalf.

This was the pair’s first experience of seeing Taylor Swift live after being fans since they were “sufficiently old to stroll”.

But despite the seat issue, they still managed to have a good time.

They said: “We had been upset that we didn’t obtain the expertise that we had paid for. There had been elements of the live performance the place Taylor Swift would stroll to the tip of the catwalk and carry out in entrance of our part.

“If we had the front row as we originally paid for, I believe our experience would be better. There were a few tall people who were now in front of us, which obstructed our view at times.”

However they are saying their “experience wasn’t ruined” and that “Taylor Swift is an amazing performer.”

They lay the blame with the “promoter” saying they “should have added [extra seats] to the last row on the floor so nobody would be at a loss.”