Ordering groceries on meals supply apps can price double, says Which?

Jun 03, 2023 at 2:47 PM
Ordering groceries on meals supply apps can price double, says Which?

Ordering groceries utilizing apps akin to Deliveroo, Uber Eats and Just East can price twice as a lot as shopping for them on-line from the grocery store, based on Which?

The client publication in contrast 15 in style gadgets when ordered by way of an app and direct from the grocery store’s web site.

It discovered virtually all had been dearer on the apps

The basket, which included Doritos, own-brand milk and prepared meals, price £36.63 when purchased from Iceland on-line, however £50.50 by way of Just Eat – 38% extra.

All the app orders excluded supply charges and had been despatched to the identical postcode from the identical native retailer.

The investigation discovered:

  • Country Life unsalted butter (250g) price 45% extra on Amazon
  • Fairtrade bananas price 85p at Sainsbury’s however £1.75 on the apps
  • Asda own-brand Pinot Grigio price £7 on its web site however £9.10 on the apps
  • Warburtons thick-sliced white bread was £1 on the Iceland website however £2 on Just Eat and Uber Eats
  • Hovis better of each medium bread price £1.19 at Morrisons however £2.05 from Uber Eats

Which?’ retail spokesperson Ele Clark mentioned: “Ordering groceries from Deliveroo, Just Eat or Uber Eats is undeniably appealing but the cost of this convenience could be double what you’d pay if you cut out the middleman.

“As nicely as the additional price in your groceries, you will in all probability have a supply payment too, so it is value weighing this up earlier than ordering something to your door.”

All three apps, in addition to Amazon, mentioned supermarkets set their very own costs for merchandise ordered on their platforms.

“The prices for grocery items available on the Deliveroo platform are set by our grocery partners,” Deliveroo mentioned in an announcement.

“Deliveroo always seeks to deliver great choice, availability and value for money to our customers, and we have agreed price-matching with our grocery partners including Morrisons, Co-op, Asda and more across hundreds of items.”

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Uber Eats mentioned it “encourages partners to match the prices offered in-store”, whereas Just Eat additionally mentioned its companions are “in control of their menus and set the prices they charge”.

Amazon added that their Morrisons service provided worth in addition to quick supply.