Virgin Media customers ought to restart their router this week to get free pace enhance

May 28, 2023 at 7:15 AM
Virgin Media customers ought to restart their router this week to get free pace enhance

It’s not typically you get one thing for nothing however that’s precisely what Virgin Media is providing its prospects. The UK Internet Service Provider (ISP) has confirmed that hundreds of thousands of its customers will all of the sudden see vastly improved add speeds which can make sending information to pals and including movies to platforms comparable to YouTube manner quicker. In truth, issues are being doubled to a most of 104Mbps.

The improve is being added to present plans with out Virgin rising costs. The solely caveat is that the enhance will solely be utilized to prospects who’ve taken out the agency’s M500 or Gig1 packages.

If that’s you then right here’s the enhance you may anticipate later this week.

• Virgin Media M500 customers – Current add speeds 36Mbps – upgraded to 52Mbps

• Virgin Media Gig 1 – Current add speeds 52Mbps – upgraded to 104Mbps

So how do you get the higher add speeds?

Once the enhance has been pushed out, all you should do is flip off your router by way of the facility swap on the again, wait 30 seconds after which flip it again on once more. The reboot can take round 5 minutes so make sure that no person is in the midst of an necessary obtain or must make a Zoom name to the workplace.

Once issues are again on-line you must see the higher add speeds.

This free-of-charge enhance comes simply months after Virgin Media additionally elevated speeds for all M100 and M200 prospects as effectively.

Speaking concerning the replace, Gareth Turpin, Chief Commercial Officer at Virgin Media O2, mentioned: “As demand for fast and reliable connectivity continues to soar, we’re boosting upload speeds for millions of our broadband customers at no extra cost. In the last year, we’ve seen record upstream demand on our fixed network as a result of more people regularly working from home, using video calling apps and new advances in gaming, so now more than ever we’re laser focused on offering our customers a service that supports them now and in the future.”