Mum rescues youngsters after Amazon child monitor explodes as gran fights blaze
A horrified mum has spoken about dashing her youngsters out of her smoke-filled house after a child monitor exploded.
Shannon Makepeace, 31, says she was busy making muffins in her kitchen when the gadget started hissing on the worktop.
The fast considering mum grabbed each her one-year-old daughter Bonnie, who was asleep upstairs, and her son Joey, three, earlier than dashing to get them outdoors.
Her mum Carmen, 51, in the meantime smothered the burning gadget in a towel and threw it outdoors of the house in Rugby, Warwickshire.
The hearth on August 1 occurred two weeks after Shannon purchased the monitor from Amazon for £39.99.
And she believes the end result might have been tragic if the monitor had exploded whereas the household had been asleep.
She stated: “It was a terrifying experience.
“The monitor was in the kitchen.
“It had fallen forwards by itself and was making a sort of hissing noise.
“Smoke was coming out of it really fast and filled the downstairs of my house within seconds.
“It smelled absolutely awful.
“It just happened really fast, it was like a whistling kettle.
“I told my mum the monitor was on fire and I thought it might really explode like you see electric bikes sometimes do.
“The kitchen was completely filled with smoke and it was filled with a smell of burning plastic.”
The hearth, which the household imagine was began by an exploding battery, has left the kitchen worktop scorched and photographs additionally present the melted stays of the monitor.
Shannon has since complained to the producers Hello Baby – however claims they emailed her providing solely to refund her the cash for the product.
She stated: “The monitor burned my kitchen worktop and would no doubt have caused a serious fire had the circumstances been different.
“We emailed the company and they replied with a very non sympathetic offer of a refund and ‘sorry for the inconvenience’.”
Shannon’s mum Carmen in the meantime stated the “scary” blaze left the downstairs of the home stuffed with “awful, acrid smoke” – however added that the household feels fortunate, because the state of affairs “might’ve been loads worse.”
The Daily Express has approached Amazon and Hello Baby for a remark in repsonse to the incident.
An Amazon spokesperson advised The Mirror: “Safety is a top priority at Amazon and we want customers to shop with confidence on our stores.
“We require all products to comply with applicable laws and regulations and when appropriate, we remove a product from the store, reach out to sellers, manufacturers, and government agencies for additional information, or take other actions.
“If customers have concerns about an item they’ve purchased, we encourage them to contact our Customer Service directly so we can investigate and take appropriate action.”