Organisers apologise for disastrous Willy Wonka expertise

“We absolutely apologise for what has occurred and shall be giving full refunds to every person who bought tickets.

“We planned a fabulous event and it just did not take shape as planned and for that we are truly sorry, we are devastated at how this has turned out and understand people’s anger and frustration that everyone has had, refunds have already started being issued and the rest should be over the coming days, again we are truly sorry to everyone.”