household of six caught in Turkey attributable to a UK air visitors management failure has been left £3,500 out of pocket to fly again residence.
Shamila Kauser, from Rochdale, Greater Manchester, who went to Antalya together with her husband, her 4 youngsters and her brother and his household, mentioned she is “stressed out” after they have been attributable to fly residence on Monday however have ended up staying 5 days longer than anticipated.
Ms Kauser, 40, who works in catering, mentioned reserving one flight for her household of six was “impossible” and that she spent £3,500 with a journey supplier totally different to her personal in an try to rearrange the subsequent accessible flight residence.
She mentioned she has discovered the ordeal “a nightmare”.
On The Beach needed to e-book me with one other airline as a result of easyJet had no seats till September 8. I've obtained to go to work and the children must go to highschool, so I haven't got time to be ready that lengthy
Ms Kauser instructed the PA news company: “I’m stressed out and very anxious.
“It’s been a nightmare.”
The mom of six tried to discover a reserving, setting her again greater than £3,000, which she is uncertain if she can be reimbursed for, after fearing she wouldn't return to the UK till September 8 attributable to an absence of obtainable flights.
However, her journey supplier, On The Beach, was capable of finding a flight at 11.55pm on Friday evening for all six relations with Jet2 airways regardless of them initially flying with easyJet.
She defined: “On The Beach had to book me with another airline because easyJet had no seats until September 8.
“I’ve got to go to work and the kids have to go to school, so I don’t have time to be waiting that long.”
Ms Kauser and her household initially flew from Manchester Airport to Turkey, however will now return residence to Leeds Bradford Airport, which is able to add extra journey time and bills to get residence to Rochdale.
She mentioned: “Leeds Bradford is a lot further from me than Manchester is to Rochdale, where I live.
“It’s another stress that I’ll have to deal with at 4 o’clock in the morning.”
Ms Kauser additionally went on vacation together with her brother, Imran Ahmed, and his household, who've been compelled to remain in Turkey till Saturday after their flight was cancelled an hour earlier than they have been attributable to return to England.
Mr Ahmed, 46, from Rochdale, travelled along with his spouse Nazia and his two daughters, Zahra, 12, and Amira, eight, and have been attributable to fly residence on Monday, however felt they have been left “totally in the dark” after there have been no airline representatives to assist with their sudden cancellation.
The housing officer, who flew to Turkey with easyJet, instructed PA: “I’ve never been in this situation before.
“There was no rep from the airline.
“Travel Republic – the travel operator that we went with – they had nobody there either. We were just left to our own devices.”
Though Mr Ahmed had hoped to fly residence on Wednesday, he considers himself “lucky” after discovering an easyJet flight to Liverpool Airport on Saturday.
“I was lucky I got flights with easyJet without having to pay extra,” he mentioned.
Despite their cancelled flight, Mr Ahmed stays optimistic concerning the state of affairs.
He mentioned: “We’re trying to forget what’s happened.
“We’ve got a date going back home now, so we just want to enjoy the rest of the extended holiday that we have.
“There’s no point stressing about it because we’re here now and we might as well enjoy the days we have in the sun.”
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