Man 'unexpectedly' hit with invoice after vacation as he uncovered 'hidden prices'

Britons are warned about hidden prices related to their financial institution playing cards when travelling overseas.

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One man was hit with a “hefty fee” after getting back from his vacation to Spain as a result of he didn't verify the charges connected to his card earlier than travelling.

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Matt Howe, a junior physician dwelling in Leeds spoke completely with Express.co.uk about his scenario.

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He stated: “Since 2018, I’ve been using Monzo whenever I go abroad after I was hit with hefty bank charges from another bank during a trip to Spain.

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“I was a third-year student at the time, so being left with unexpected fees can really catch you off guard financially when you’re not earning a full wage.

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“After that trip, I researched different banks and saw that Monzo allowed customers to spend abroad with no fees, so I immediately opened an account with them. I now use Monzo exclusively on any trip I take.

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“I think that the new digital banks (neobanks) have a really competitive offering for people like me who enjoy travelling.

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“They also offer great features like the ability to quickly transfer money to friends or family, as well as being able to request money that is owed easily from the app.”‌

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He emphasised the significance of individuals realizing what playing cards are for on a regular basis use, in comparison with playing cards which can be higher used overseas.

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Neobanks, generally known as “challenger banks,” often concentrate on a couple of monetary companies, comparable to spending and financial savings, and insure deposits by means of a partnership with a financial institution insured by the Federal Deposit Insurance Corp. Institutions which can be generally known as neobanks embrace Chime, Revolut and GoBank.

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Barclays and Lloyds Bank cost 2.99 % to make a transaction while Monzo, Starling and Chase don’t cost something.

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Somebody spending £1,000 on their Barclays card on vacation would subsequently be left with £30 in fees, analysis from GFT Banking Disruption Index reveals.

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As the summer time holidays method, thousands and thousands of holidaymakers are warned they might be caught out by large charges only for utilizing their debit card overseas.

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Two-thirds (67 %) of individuals suppose there are “hidden costs” when utilizing a debit card abroad, whereas 58 % say they really feel they're being “ripped off” once they use it, in response to analysis by journey debit card Currensea.

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Calculations by Currensea present {that a} household on every week’s vacation in France might be £212 out of pocket whereas a pair heading to New York for a weeklong break face extra charges of as much as £295.

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‌Some debit playing cards from high-street banks cost as a lot as 4.75 % for withdrawing money at ATMs overseas, and a pair of.75 % for getting issues in retailers and eating places.

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‌Matt spent £750 on his journey to Spain in 2018 however was left with £42.50 in extra charges by the tip of the week on his card. This was a results of utilizing his card for lots of his spending and being caught out by money machines by not choosing the native foreign money.

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‌Those withdrawing money at ATMs overseas are notably feeling the sting from hefty charges as figures from Moneyfacts present that travellers withdrawing £250 from an abroad ATM will usually face fees of £11.88. For withdrawals on bank cards, this rises to £14.95 in charges, earlier than curiosity.

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Richard Kalas, Client Solutions Director, Retail Banking at GFT UK stated: “As we enter the summer months and foreign travel increases, there is a real opportunity for banks to provide better clarity and support to their customers whilst abroad.

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‌“The traditional banks seemingly have the most work to do. But small changes to their digital offering, to make foreign spending easier and clearer to understand, could improve their customers’ experience whilst abroad almost instantly, without having to review their foreign spending charges.

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“Meanwhile, despite the fact that neobanks continue to lead the market on low foreign transaction fees, they also have their own challenges.”

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Mr Kalas continued: “They must still ensure their wider offering is attractive enough to convert the consumers who only use their services whilst abroad, into full-time active current account users back at home.

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“Understanding the role that digital services can play in making the customer experience better abroad and at home, will be key for banks who want to remain competitive in this challenging market.”

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