Lady ‘left with no choice’ however to purchase each packet of peanuts on finances flight
A lady with a extreme nut allergy has claimed she had no selection however to purchase up each single packet of peanuts on her flight after the cabin crew refused to ban them on board.
Leah Williams, 27, has had a lifelong allergy to the meals. She requested workers on her Eurowings flight from Dusseldorf in Germany to London, to announce her allergy to passengers and request they don’t purchase or eat peanuts throughout the flight.
The workers allegedly dismissed her issues which led to her forking out £144 to purchase all 48 packets of nuts onboard.
The price was nearly thrice the value of the £50 airfare she paid for her finances flight.
The design employee from Hampshire claims she informed workers: “Please do count them and I will pay for them all, seeing as you have left me with no choice.”
Ms Williams informed the Mirror the airline must be “ashamed” of how they dealt with the state of affairs and she or he is now requesting a refund for the nuts she bought onboard.
A Eurowings spokesperson informed the Independent: “We are very sorry that the flight with us did not go as smoothly as planned and we regret any inconvenience this has caused Leah Williams. One thing in advance: Leah Williams was not forced to buy all packages of peanuts on board – on the contrary, our purser tried to offer her an alternative solution by informing all passengers sitting around her about Leah’s allergy. She agreed at first but then decided to still buy all the packages.”
The airline says it’s “unable to guarantee the aircraft is free of foodstuffs that may trigger an allergic reaction such as peanuts” as a result of passengers are allowed to convey their very own meals onboard.
The airline additionally defined it’s “not possible” to exclude the presence of peanut or nut traces as a result of there may very well be present residues from an earlier flight regardless of common cleansing of planes.
A spokesperson added: “Our medically trained cabin crew always has access to medication to provide emergency medical care in the event of an intolerance or allergic shock on board.”
Passengers are suggested by Eurowings to convey any treatment they could want in hand baggage equivalent to allergy medicines or EpiPens. People must also inform the cabin crew prematurely if potential if they’ve an allergy.
It is vital to notice all airways’ insurance policies on allergy symptoms differ extensively relying on the service.