Sky TV alert issued to customers, ignore it and it’s possible you’ll lose key options

May 14, 2023 at 7:48 AM
Sky TV alert issued to customers, ignore it and it’s possible you’ll lose key options

‌An enormous change is happening later this month and a few Sky customers might want to act quick in the event that they don’t need to lose key options. The satellite tv for pc telly firm has confirmed that it is going to be ending assist for one among its apps and those that don’t swap to one thing new will see the tip up of updates, new options and helpful performance.

The service that’s being shut down is the ageing Sky+ app which might be despatched to the historical past books from May 31. After that date, this software – which boasted some 2 million customers at its peak – will now not be supported by Sky. That means bug fixes received’t be launched and sure options might be switched off together with Channel Favourites which can now not be obtainable. Favourites within the app’s TV Guide web page can even now not be displayed or work appropriately.

Sky has promised that the app will nonetheless work after May 2023 however the firm can’t assure its reliability or security.

“Customers who continue to use the Sky+ app after May 31st will see a reduction in the features they can use, and content curation will stop,” Sky confirmed in a neighborhood weblog publish.

“Sky+ box connectivity features will continue to function unofficially, however if customers experience issues we are unable to provide support or fixes.”

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Although that’s unhealthy news for Sky+ customers, there’s a fairly easy answer.

The Sky Go app, which replaces Sky+, options reside and on-demand content material together with boxsets and films which may be downloaded and seen on the transfer.

So, should you nonetheless have Sky+ it may be value making the swap to one thing new if you need all the most recent and best options.

Explaining why it made the choice Sky added: “We always aim to support the most up-to-date, secure and high-performing technology – the age of the Sky+ app on iOS and Android means that the services used are out of date and cannot be continued or improved in the existing app.”