Bank of Eire glitch ‘permits prospects with no cash to withdraw funds from ATM’

Aug 16, 2023 at 7:33 AM
Bank of Eire glitch ‘permits prospects with no cash to withdraw funds from ATM’

A glitch with Bank of Ireland’s on-line app reportedly allowed prospects with no cash to switch funds and withdraw it from an ATM.

The technical blunder meant folks had been in a position to put cash right into a Revolut digital account after which withdraw it from a money level.

Some claimed that they had been in a position to entry as a lot as €1,000 (£859), however the financial institution insisted the every day withdrawal restrict is €500 (£429), in line with Independent.ie.

Various movies circulating on social media confirmed lengthy queues at ATMs in numerous cities, in addition to some police guarding pay factors.

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The financial institution confirmed it was engaged on a technical problem that was impacting a number of companies, together with the cellular app and on-line banking portal, 365Online, on Tuesday.

It warned prospects that any cash transferred or withdrawn over regular limits “will be debited from their account”.

“We are conscious customers may not be able to check balances, but should not withdraw/transfer if they are likely to become overdrawn,” it mentioned in an announcement posted on X (previously Twitter).

The problem comes after one other IT outage on the financial institution in June, in line with Independent.ie.

This didn’t lead to folks having access to funds they didn’t have of their accounts.