Sky Mobile and GiffGaff down: Anger as customers left unable to make calls

May 16, 2023 at 7:26 PM
Sky Mobile and GiffGaff down: Anger as customers left unable to make calls

Anyone utilizing Sky Mobile or the GiffGaff community tonight would possibly discover they cannot make calls or ship any textual content messages. The two in style platforms, which each piggyback on the O2 community, are down and never working proper now.

It’s a significant subject with it thought that gremlins are affecting giant components of the UK together with areas equivalent to London, Glasgow, Manchester, Birmingham, Bristol and Leeds.

Outage monitor Down Detector, which retains a detailed eye on companies internationally, is exhibiting 1000’s of studies flooding in. At its peak, some 2,000 individuals had been mentioning each the Sky and GiffGaff outages. This makes it a significant drawback. The nightmares seem to have begun at round 3.30pm and there is no signal of the difficulty being fastened.

Many prospects have now taken to social media platforms to moan concerning the lack of service with one sad person known as Megan saying: “Sky mobile is absolutely shocking!! Service has gone down again, cannot make any calls!! Their data is awful as well, everything always takes forever to load. Seriously considering moving providers.”

And one other, named John added: “I’m in Cheshire and I’ve had no calls or texts for about 2 hours. Apparently Sky, Giffgaff and others that are on O2 Network are also down.”

Sky has since responded to buyer complaints with the community saying: “Our teams are working very hard to restore services as quickly as possible and we’ll keep you updated. Any loss of service can be discussed once the issue has been resolved.”

We’ll replace this text after we hear extra.

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